1. The tenant has the right to use the property including the furniture and
fittings. It is the costumers'
obligation to treat the property and its fittings with the greatest possible
care. It is their obligation during their time as tenant to immediately notify
any damage that
is caused to the property by them or their guests and if necessary to replace it.
2. In the case of unforeseeable damage (e.g. a burst pipe) the costumer is obliged
to collaborate within the framework of the agreement, to keep the damage to a
minimum, or to avoid it, and to immediately inform the owner.
3. We expressly point out that the different facilities e.g. swimming pool,
kitchen, playground, etc are to be used at your own risk. Children must be
supervised and warned of the dangers around the house from their parents or
whoever is responsible for them.
4. Additional costs such as water, gas and electricity are by normal use
included in the price. Exceptions to this rule please see extra
costs in the contract. Possible
extra heating costs will always be seperately billed.
5. The landlord can withdraw from the tenancy agreement:
a) without notice, if the tenant`s behaviour puts others in danger or otherwise
behaves in a way that contravenes the rules of the agreement.
b) without notice, when unforeseeable circumstances make the tenant`s journey
difficult, dangerous or impossible.
6. By withdrawal in the above-mentioned case:
a) the cost of the holiday is forfeited.
b) before the beginning of the journey there will be a full and immediate return
of all monies paid, further demands for restitution are expressly ruled out.
b) after the
beginning of the journey a part of the holiday cost will be returned.
7a. Notice of deficiencies
If the tour is not executed as stipulated in the contract, then the customer can
seek redress.
However, the customer is obliged to report any travel shortcomings to the travel
agency immediately. Should he culpably fail to do this, then there will be no
reduction in the tour price. This stipulation will only be inapplicable if the
notice is clearly baseless or is unacceptable for some other reasons.
The customer is obliged to inform the travel agency about his notice of
deficiencies immediately at the vacation location or at their headquarters.
The customer will be informed about the accessibility of the tour management or
the tour operator in the service description, or in the travel documents at the
very latest. The tour management is obliged to provide redress, in so far as this
is possible. They are not authorized, however, to honor the customers claims.
7b. Setting of deadlines before cancellation
If a customer wants to terminate the travel contract in accordance with Section §
615e of the Federal Constitution (BGB), due to a travel deficiency of the type
described in Section § 615c of the same constitution, or for unacceptability due
to an important reason recognizable by the travel agency, he must first give the
travel agency a sufficient deadline for purposes of providing a remedy.
This provision does not apply only in cases where remedy is impossible or is
refused by the travel agency, or if the immediate termination of the contract is
justified by a special interest of the customer, which is acknowledged by the
travel agency.
8. The agreement is binding and the rental price must be paid in full even if
the tenant fails to arrive. For cancellations exceeding 40 days before the date
of arrival, the sum of 100 Euro will be forfeited.
Withdrawal:
40 days before commencement of the rental period: 40% of the rental price
30 days before commencement of the rental period: 60% of the rental price
15 days before commencement of the rental period: 70% of the rental price
from 14 to 5 days before : 85% of the rental price
In the case of a later withdrawal the rental price must be forfeited in full.
9. Only after the total amount has been fully paid will it be permissable
to move personal possessions into the house, together with the stipulated number
of people as agreed in the rental contract.
10. Changes or amendments to this agreement have no validity unless expressly
confirmed by us in writing.
11. Pets can only be brought after consultation with us and after written requests
have been made and express written permission given.
12. On the day of departure the property is to be given a basic cleaning by the
guest before checking out. This includes the kitchen, washing and putting away
all dishes, emptying the fridge and cupboards of all bought items as well as
taking care of all trash, stripping the linen and sweeping all rooms so that
the property is presentable for check out.
13. The property is negotiated and arranged by us according to the instructions
of the landlord/landlady.
14. With confirmation you will get the address of the property.
15. The place of jurisdiction for both parties is Munich/Germany.
Agency:
Vacation Villas Liguria
Ossannastr. 7
D-80999 München
Tel. +49 (0)89 - 89 22 33 00
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